Shipping

It is very important to note that Freight is not included in your orders and is for your own account. We have a very good relationship with Star Express, they have moved our goods for many of our customers for a few years now and are very familiar with the types of products we sell and included insurance cover on the goods should any damages occur.

You will be responsible for paying for your own shipping costs directly to them, which can either be done via an EFT or COD. 

You are welcome to use any courier of your choice, however it is very important to note that should any damages occur in transit that Pennylane will not be held responsible. We recommend you take out insurance cover on your goods. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.